We want every customer to be fully satisfied with their purchase. If not, we offer a return option.
1. Return Period
Customers have up to 7 calendar days after receiving the order to request a return, in accordance with consumer protection laws.
2. Product Condition
The item must be in perfect condition, free of use, odors, stains, or alterations, and must include original packaging, tags, and accessories.
3. Return Request
Requests must be sent via email: support@sellinia.com, including order number and product photos.
4. Return Shipping Costs
Return shipping costs are the responsibility of the customer, except in cases of defective or incorrectly shipped items.