Our commitment is to ensure transparency and security in the refund process.
1. Product Inspection
Once we receive the returned item, it undergoes a quality inspection. If compliant, the refund will be processed.
2. Refund Timeframe
Refunds will be issued within 14 business days, depending on the financial operator’s rules.
3. Refund Method
Refunds will be made using the same payment method as the purchase. If not possible, store credit will be offered.
4. Sale Items
Items purchased on sale or clearance are not eligible for cash refunds, only exchanges or store credit.